Your Lens Stop

Customer Home

We like to work closely with you and find out your individual needs so we can better understand your business and help you grow. To meet our goal of being the lab that is "easy to do business with," we have invested heavily in technology and personnel to ensure that each process, from ordering to delivery, is efficient and focused on getting a quality product in your hands as fast as we can.  

Our new website was designed with you in mind - so you can get answers fast - and customer service works hand-in-hand with you to ensure that your lab experience is truly easy, fast and friendly. 

  • Frame repair services
  • Full inventory of stock lenses
  • Dedicated Varilux S Series™ production line
  • Customer service hours on Saturday, 10am–3pm
  • RX Express Service
  • VSP and Eyemed jobs
  • Customized in-office staff training
  • Monthly lab tours
  • Customer service in Spanish
  • Convenient Online Invoice Payment 

 

Rx Usage Analysis 

Ever wonder how your product sales mix compares with others? We will perfom an Rx Analysis and provide you with information on how your product mix compares with national averages. Information like % of jobs with AR, sunwear, digtal and other parameters can help you identify strengths and weaknesses, often leading to opportunities. For instance, perhaps your AR % is lower than average. It may be that on-site training will give your dispensers extra confidence in their ability to change an "occasional add-on" to a vision standard. Click here for a sample Rx Usage Analysis report.

 

Insurance Affiliations

 

Group Affiliations